Hourly backups feature request [FEAT - 1271]

  • What is the problem?

Some sites, such as e-commerce or community blog networks, are highly transactional with a high velocity of new user-generated content and orders for products.

  • Why is it a problem?

A daily backup being restored will still result in at least 24 hours of data being lost.

  • How do you solve the problem today?

Hourly backups improve the likelihood of recovering more recent data after a site experiences a problem.

  • How would you ideally solve the problem?

I can’t solve this directly on Pantheon. I must use external tools like ManageWP or UpdraftPlus.

  • How big is the problem (business impact, frequency of impact, who is impacted)

For a WooCommerce site, it depends on sales volume and/or the prices of the items in each order. For big-ticket items, even a few orders would be disastrous if lost, resulting in bad customer experiences and lost revenue from canceled orders. For a blog network or forum-based site, dozens or hundreds of posts and comments/replies could be lost.

Thanks for this feedback @rob.watson! And it’s so thorough :star2: I am going to submit this JIRA epic right now for our Eng/Product teams to review. Keep the feedback rolling!

If I have more to share and/or they would like to speak with you I will absolutely reach back out! Thanks!

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